The Technology Integration Center primarily supports faculty technology needs.

Students needing help with computer hardware or software -- including personal laptops -- should contact the Technology Support Center (TSC) Help Desk located in Jones Hall, Room 208.

The Media Center on the ground floor of Swem Library has an extensive selection of video, audio, editing, and production equipment for both student and faculty use. Be sure to reserve equipment and studio space well in advance, especially as mid-terms and finals approach!


Student printing of course work and personal printing ( $0.07 per page charge)

To connect a laptop running Windows to the student printers:
Click the Start button, then Run (if you don't see Run, look under Programs\Accessories). Type in the path listed below for the printer you want to connect and hit enter. Allow the server to Install the driver if prompted. When prompted for your username and password, this is your W&M username and password. Enter your username in the form campus\username.
For the HP Laserjet P4015s in the LRC (room 2076): \\\SOELRC

For the HP Laserjet P4015s in the Computer Classroom (room 2031): \\\maclabhp

Connecting Mac OS is a bit more complicated:
  1. Open System Preferences
  2. Use Print & Fax to add a printer.
  3. If the Lock at the bottom is locked, click it and enter your Mac password to unlock it.
  4. Click the + at the bottom of the list of printers to open the Add Printer dialog window.
  5. Choose IP Printer button at the top of the Printer Browser window.
  6. Protocol: LPD or LPR/LPD
  7. Address:
  8. Queue: enter maclabhp for the printers in 2031 or SOELRC for the printers in 2076
  9. Name: Something meaningful to you.
  10. Location: Something meaningful to you.
  11. Print Using: Pull down the Print Using menu and click Select Printer Software.
  12. Search for the corresponding driver by typing the first four characters of the printer model number (e.g. P401) and select the appropriate printer driver if available. If none are listed, Cancel and select one of the two Generic drivers.
  13. Click Add, then continue (the settings will be detected automatically)
  14. At this point you can send a print job to the printer but it will be paused on the print server.
  15. To release the print job: Open a web browser to (tip: add this link to your bookmark bar for quick access)
  16. Logon with your WMuserid and password. (campus\userid)
  17. Select the print job and click the print button